Programs

Darryl Rosen offers a wide range of programs and services including: keynote-speaking, sales and managerial training, consulting, one-on-one coaching, employee survey implementation and analysis, and executive coaching – all tailored to the needs of your company. His client roster includes sales organizations and retailers in more than 20 states.

9 Steps to Outrageous Retail Selling Success

Today, the concept of vending machine selling is prevalent among many retailers. When sales associates act like a vending machine, they are jeopardizing your business. Sales associates are there to ADD Value for the customer. After each customer, ask yourself what is the difference between what we just did and a vending machine? Did my associate answer a question? provide critical product knowledge? keep the Customer from making a mistake? understand the customers’ needs? find the best product to meet their needs? If the answer to any of these question is: "Not much", you have a problem, If your selling associates do not add value to the customers’ shopping experience, they can be replaced with a vending machine! Learn the 9 steps to establishing a successful sales relationship from a retail leader!

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7 Dumb Mistakes Managers Make and How to Avoid them

You're a manager and you glance down at an incoming text while an employee is talking to you. DUMB! Or you bark, "Just do it!" to your team and then walk away leaving them wondering if they should scale Mount Everest or go out and make the sale. DUMB! According to a recent CareerBuilder poll, 58% of managers received NO training before starting the job, which often results in avoidable management missteps like these.

Unleashing your Inner Sales Coach

My observation about sales organizations is that many managers are more comfortable moving product and putting out fires than they are moving (motivating and training) people. Accomplishing your own goals with the help of others should be the objective of every manager or team leader. That is very much the goal of this program.

Click here to Unleash your Inner Sales Coach

One-to-one coaching program

In the one-to-one coaching program, a manager comes prepared to discuss with me specific situations and challenges. The purpose is to give him or her an unbiased opinion, suggest tactics and coach the manager in ways to work overcome challenges or change behavior in their associates.

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5 Leadership Mistakes Great Leaders Avoid

Many professionals in business, from startups to multi-nationals, assume that team leader or executive is an appointed position, and the skills come with the title. In reality, leadership is best demonstrated while not in a position of authority, and is a skill that must be sharpened every day of your life. Leadership, as perceived by people around you, is more about behavior than it is about specific skills or knowledge.

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Winning the Customer Loyalty Marathon 

Do you think your sales team really knows what your customers are thinking? This program is designed for everybody on your sales team (including managers and merchandisers). Each participant receives a book and simple ideas they can implement immediately for better sales calls.

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