Are you developing skills or giving advice 

 


 

Why give great service?

 

 

Table for Three?

Using Your Smart Phone at Lunch & 50 Dumb Mistakes Smart Managers Don't Make

 
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Testimonials


"Darryl, I very much enjoyed our time together, both one-on-one and our group session.
IBecky_1 am always looking for ways to improve myself and grow professionally, but it can be incredibly difficult to identify what I truly need improvement on without a little guidance and enlightenment. I found your advice exceptionally spot-on and am anxious to put it into practice. In the last 48 hours (or slightly less), I’ve made a conscious effort to think and act positively at all times with my sales professional team and other co-workers, even when my normal response wouldn’t have been quite so positive. I truly think this is going to have a very positive impact on myself and others Canada Dry."

Becky Campbell - Canada Dry of Lansing


"We did a day-long training meeting for our Team Leaders and Sales Managers with Darryl Rosen on Friday. He was great. Reasonably priced and gets the industry. I have read his books and would recommend Darryl to any wholesaler."

Ed Coppola - Clarke Distributing


"We have now had two Management Training Workshops at our facility this year with Darryl and I am already seeing positive results from our Managers. His methods do work and so far has been a very wise investment on our part. If you are looking for assistance with your Managment Team, I highly recommend Darryl as your business management consultant."

Bob Brown - Maletis Beverage


Our company just experienced one of the best sales and service seminars that I have witnessed in my thirty plus years in the beer industry. Everyone in this business knows the challenge of finding not only the time but more importantly, the buy-in of a sales force to conduct training when their minds are more focused on the street. Well, Darryl Rosen had our entire team captivated and personally involved for three hours starting very early in the morning. The key question is why was Darryl so effective?
 
We would offer the following comments about Darryl…he brings instant credibility as he has stood on the other side of the counter as a retailer…he is funny…his passion for our industry bleeds on his sleeve…he involves everyone in the room as no one can afford to fall asleep…he is one of us and a street guy not some consultant who comes with an academic or classroom perspective. When your sales force asks when will Darryl be back again, I do believe that the sale has been completed. It is not that they have to sit and listen to Darryl, it is because they want to.

Paul Morrissey - Capitol Beverage


"I am writing to let you know the impact you had on our sales organization. We often get so involved with the introduction of new items, making supplier quotas and dealing with our own internal changes that we forget how important our relationships and dealings really are with our customers. I have had numerous managers and reps stop by and thank me and RNDC for allowing them the opportunity to sit through your workshop."

Scott Lammert - Republic National Distributing Company


"Thank you for sharing your indispensable wisdom and remarkable motivation with our sales management team!"

Greg Akins - The Wine Warehouse


"Thank you for encouraging and enlightening our partners. You provided some strong take always and I only hope they are put into action."

April Oviatt - H.E.B. 


"The experienced and rookie alike closed the final session with greater clarity of purpose and candid commitment to raise the bar on relationship building with customers."

John Kiernan - Calumet Breweries


"I enjoyed Darryl’s presentation (Crossing the Finish Line with Wine, Beer and Spirit Retailers) and thought it was effective for the following reasons: His experience in dealing with sales people as a premier retailer sets him apart from the pack. Our people truly related to him and his experiences. His marathon running anecdotes and how they tie into everyday business were most effective. I believe that they truly gave our people the proper perspective in terms of showing them how proper planning relates to success in anything that they will be doing in the future. His use of books and other training materials kept the audience involved and eager to participate."

James Doney - Chicago Beverage