In the one-to-one coaching program, managers come prepared to discuss specific situations and challenges. Although many issues are often discussed internally, my purpose is to give an independent opinion based upon my collective experiences coaching other beverage professionals. Many of the following topics have been discussed in individual coaching sessions.
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Adopting new technologies
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Coaching up the newbie’s
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Dealing with eroding skills
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Handling the monthly objectives meeting
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Planning for the supplier survey
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Making time and handling ride-withs
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Having the "trust" conversation
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My greatest challenge as a manager
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Better listening & communication skill
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Having productive conversations
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Bridging the performance gap
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Effective praise and recognition
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Interpreting nonverbal messages
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Persuading salespeople
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Delivering motivating talks
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Leading effective meetings
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Getting your message across
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Helping people be more creative
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Better time management and organization
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Assigning work and delegation
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Dealing with the unexpected
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Creating more cooperative attitudes
The purpose is for managers and team leaders to leave the coaching discussion with a tangible strategies and a better understanding of how to support and motivate their salespeople.