Coming to a bookstore Near you!
Succeeding with your customers and associates requires great discipline. In his new book, Darryl Rosen will help you "survive the middle miles!" The inevitable part of any business endeavor where the excitement of the start has faded and you can't yet imagine the taste of the finish line.
"This is where the real race begins!"
- Articulate a customer focused vision.
- Encourage feedback from your customers and associates.
- Hire, motivate and retrain the best people.
- Be gracious in the face of adversity.
- Avoid the curse of complacency.
- Build long term customer relationships, one at a time.
- plus much much more.
Praise for "Surviving the Middle Miles"
“Surviving the Middle Miles is insightful, anchored in reality and points everyone from managers to front line personnel towards opportunities for greater success. Darryl Rosen, the author, not only believes in the principles and practices illustrated in his book, he lives them everyday with his work and personal life. I enjoyed reading this book and a lot of people will, too.”
James E. Dion, President, Dionco Inc
Author of: Retail Selling Ain't Brain Surgery, It's Twice as Hard - 9 Steps to Successful Sales Relationships
