26.2 Reasons why you should buy this book!
- It’s small enough to fit in a Christmas stocking!
- It’s 26.2 ways; not 3.1 ways and not 6.2 ways…There are miles and miles of content!
- You have customers now and you want to keep them into the New Year. Don’t you?
- You will have better interaction with your associates, leading to happier customers.
- You like common sense books that don’t read like a textbook.
- It’s really, really easy not to lose a customer after reading it.
- You want to know how to handle complaints more gracefully.
- You want to stay “on course” with your customers.
- Your New Year’s resolution is to build long term customer relationships one customer at a time.
- You will be a better boss, and, thus, you will retain your best people.
- You need a few tips on how to make exceptional service part of your company’s fabric.
- You want to deliver better service; you just don’t know where to start.
- Somebody did something nice for you and you want to thank them….inexpensively!
- Bonus: It comes with a free bookmark.
- Bonus: That’s two-sided…….and 4 color….
- Bonus: You won’t have to go to a crowded mall; I will send it to you!
- Bonus: Your mail carrier wants a different gift this year.
- Bonus: You need something to prop up your kitchen table.
- Bonus: You’re a runner and you like running references.
- Bonus: You can rip out the pages and use as packing supplies for your next more.
- Bonus: My kids will be impressed.
- Bonus: Your coffee table has looked a bit sparse lately.
- Bonus: Your garbage man wants a different gift this year.
- Bonus: You may be caught without an umbrella and need something to cover your head.
- Bonus: You want to run a marathon but figure it may be easier to read about one.
- Bonus: Chanukah is 8 days. That’s 8 different gifts.
.2 You know you have to survive the middle miles, the inevitable part of any worthwhile endeavor, where the excitement of the start has faded and you can’t yet imagine the taste of the finish line. This is where the real race starts!
Happy Holidays!Back

