http://www.darrylrosen.com/ Featured Articles en-us Copyright 2008 Darryl Rosen Tue, 13 May 2008 08:11:00 GMT 20 Mon, 12 May 2008 09:26:00 GMT My buddy runs a chain of great beverage stores and the other day he witnessed something that really threw him for a loop. A "stock guy" loaded a heavy keg of beer into a customer’s car, smiled warmly and proceeded to stop and pick up a piece of trash before heading back to the store. Here was somebody with tasks most would classify as menial, yet this business owner was truly amazed by what he saw and how he felt. For a moment, the planets were out of alignment. http://www.darrylrosen.com/articles/?id=122 http://www.darrylrosen.com/articles/?id=122 Mon, 12 May 2008 09:12:00 GMT The first step as a coach is to develop a personal style. As you start, get a picture in your mind of a coach or mentor that has helped you achieve your personal and professional aspirations. http://www.darrylrosen.com/articles/?id=121 http://www.darrylrosen.com/articles/?id=121 Mon, 12 May 2008 06:06:00 GMT Yesterday I went to the ACE Hardware to buy some light bulbs. It’s one of my husbandly tasks on Mother’s Day! Anyway, the ACE Hardware has been there for many years. I remember going there as a child. A lot has changed since those days, (loss of hair, waist size) and chief among those changes is the emergence of massive hardware stores. http://www.darrylrosen.com/articles/?id=120 http://www.darrylrosen.com/articles/?id=120 Mon, 5 May 2008 06:14:00 GMT There are commonly thought to be 4 distinct personality types. Your customer sounds like a "driver"… http://www.darrylrosen.com/articles/?id=119 http://www.darrylrosen.com/articles/?id=119 Sun, 4 May 2008 06:27:00 GMT I picked up a great book at the airport in Philadelphia the other day. The book and s title (How to be a Complete and Utter Failure in Life, Work and Everything) quickly caught my eye. I made my purchase and no sooner had the plane hit the runway and I was busy compiling a list of behaviors that ruin beverage careers. Do the opposite and things will go MUCH more smoothly for you... http://www.darrylrosen.com/articles/?id=117 http://www.darrylrosen.com/articles/?id=117 Sun, 4 May 2008 20:31:00 GMT I picked up a great book at the airport in Philadelphia the other day. The book and s title (How to be a Complete and Utter Failure in LIfe, Work and Everything) caught my eye and I bought for flight home. As the plane made its way to the runway, I started compiling a list of behaviors that ruin beverage careers. http://www.darrylrosen.com/articles/?id=116 http://www.darrylrosen.com/articles/?id=116 Mon, 28 Apr 2008 10:37:00 GMT Continuing with last week and s theme, here are the final 13 ways (plus the final straightaway) to help your company keep terrific people right where they belong: On your payroll! http://www.darrylrosen.com/articles/?id=115 http://www.darrylrosen.com/articles/?id=115 Mon, 28 Apr 2008 09:41:00 GMT Absolutely! You will look better with a thoughtful accurate answer than you will with a rushed reply that is wrong. http://www.darrylrosen.com/articles/?id=114 http://www.darrylrosen.com/articles/?id=114 Sat, 26 Apr 2008 14:47:00 GMT Have you ever been complacent? Have you ever been very happy with a situation, only to realize later that things weren and t really so great? It and s been my experience in almost 20 years of business that at one time or another, all businesses fall into the complacency trap and as the song goes, you never realize what you have until it and s gone. http://www.darrylrosen.com/articles/?id=42 http://www.darrylrosen.com/articles/?id=42 Tue, 22 Apr 2008 10:32:00 GMT Recently, my local wine store lost a terrific wine professional. I bought my wine from him and I know he was salt of the earth. He grew up on a farm, if that tells you anything about his work ethic. Whenever I shopped, he was always very busy, but could stop on a dime to help me find a new syrah or zinfandel when I needed help.... http://www.darrylrosen.com/articles/?id=113 http://www.darrylrosen.com/articles/?id=113