Sales & Marketing

Who knew I’d need a hard hat when I got to the hotel last night. Workers were finishing up their day of renovating the Marriott near Taunton, MA. Walked...

My service recovery award of the week goes to the Chef at Saranello’s. We had dinner Saturday with some friends – including one who has celiac disease....

Jack Rosen was laid to rest last week. This week, instead of sharing some of my lessons, I cede the floor to Uncle Jack for a few business lessons based...